How to Delete Your Data on PaisaSafeX
PaisaSafeX (developed and published under the PaisaSafeX name on Google Play) gives you full control over your data directly inside the app — no account, no waiting, no request form needed.
Delete Your Data In-App (Instant)
Since PaisaSafeX doesn't require you to create an account, most of your data lives only on your own device. You can permanently delete it yourself, right now, in a few taps:
- Open PaisaSafeX
- Tap Settings (bottom navigation bar)
- Scroll to "Clear All My Data"
- Tap it, review what will be deleted, and confirm
This immediately and permanently deletes:
- Your entire call history
- All numbers you've marked as spam or safe
- Any personal notes you've added to numbers
- Your fraud alert history
- Your list of senders you've marked as safe
- The alert history you received as a guardian (Family Protection)
This action cannot be undone, and takes effect instantly — nothing is queued or delayed. Your app settings and language preference are not affected by this action.
This clears what is stored on your phone. It does not remove Family Protection records held on our servers — see the Family Protection section below.
Uninstalling the App
Uninstalling PaisaSafeX from your device also removes all locally stored app data described above, since none of it is stored anywhere else by default. The one exception is the optional Family Protection feature, which keeps a few records on our servers — see the next section.
Family Protection Data (Only If You Use It)
Family Protection is an optional feature. If you have never generated or entered a pairing code, none of this applies to you. If you have used it, a small set of records is held on our servers (Google Firebase) so the feature can work. They are listed below, along with how to remove them.
Stop sharing right now (in the app)
- Open PaisaSafeX and go to Settings → Family Protection
- Under your connections, tap Remove next to the person
- Confirm
This deletes the link record on our servers immediately, and alerts stop. If you were the guardian, the alert history stored on your own phone is deleted too.
Ask us to delete the rest
Removing a link does not delete your anonymous ID or push-notification token. To have these deleted as well, email paisasafex@gmail.com. Because PaisaSafeX uses anonymous IDs, we cannot look you up by name or phone number — please tell us the nickname you used and roughly when you paired, so we can find your records. We aim to complete deletion within 30 days.
What is deleted, and what is kept
- Alerts: never kept. Each is deleted from our servers as soon as the notification has been sent.
- Pairing codes (with the nickname you typed): deleted automatically, typically within a day or two after they expire. A code is only valid for 10 minutes.
- Link records (both people's anonymous IDs and nicknames): kept until either person removes the link, or on request.
- Anonymous ID and push-notification token: kept until you ask us to delete them.
- Technical logs that contain no message content or names: may be held by Google Cloud for a limited period (30 days by default).
"Clear All My Data" in Settings and uninstalling the App remove what is stored on your phone only. They do not remove the Family Protection records above, so use the steps in this section if you want those gone.
What About Data Sent for AI Fraud Analysis?
In certain cases, PaisaSafeX sends redacted message text (with personal identifiers like OTPs, card numbers, and Aadhaar numbers automatically removed) to Google's Gemini AI service for fraud analysis. This data is used only to generate a real-time risk assessment and is not retained by us after that analysis completes — there is nothing further to delete on our end for this process.
Data We Do Not Retain On Any Server
To be clear: PaisaSafeX does not maintain a central database of your personal call history, contacts, messages, or notes. Everything described above lives on your device, under your control, and the in-app deletion option above is a complete and immediate way to erase it. The only records we hold on a server are the optional Family Protection ones described above, which you can remove or ask us to delete.
Still Have Questions?
If you have any questions about your data or need help with deletion, contact us at:
Email: paisasafex@gmail.com
We aim to respond to all data-related questions promptly. For more detail on what data we collect and why, see our Privacy Policy.